Privacy policy

This privacy and marketing policy (”Privacy policy”) describes how Talurit AB, Talurit GmbH, Talurit UK, Talurit Machinery (Ningbo) Co., Ltd., Talurit, Inc. and Talurit Pte. Ltd.,  (”Talurit Group”, ”we”) collect, use, disclose, and store your personal information. The policy also describes your rights and how to apply them.

1.1 The privacy policy applies when Talurit Group provides services and products related to purchase, service issues and all other contact with Talurit Group, such as visiting the websites. The privacy policy also applies to the handling of personal information made within the possession of a Talurit account (”Account holder”) on the website and/or on the web shop.

1.2 As a customer at Talurit Group you should always be able to feel safe when leaving your personal information with us. This privacy policy, demonstrates that we are handling your personal information in accordance with applicable privacy laws.

Talurit Group is responsible for the handling of your personal information and is responsible for ensuring that such handling is in accordance with GDPR and DPA regulations. Talurit Group is also responsible for the handling of your personal information within your account holdings on Talurit Group´s websites and web shops.

3.1 For you to be able to visit our website, buy our products or services, or contact us for service and information, we must collect and handle personal information about you.

3.2 Talurit Group collects and handles personal information about you when completing a purchase from Talurit Group, using the support of Talurit Group, visiting the website or an event held by Talurit Group, or when you in any other way are in contact with Talurit Group. The information collected from you at the time of booking and purchase is required for you to enter into an agreement with Talurit Group, and to enable Talurit Group to provide our services and offers.

3.3 If you are an account holder on the Talurit website and/or the web shop, Talurit Group will collect personal information about you that you are submitting when registering your details. Talurit Group will also collect information about you while being an account holder within your account holding, such as your purchase history, how you are interacting with the websites, what kind of deals you have been interested in when reading an e-mail and/or clicking on a link.

4.1 If you are a customer or an account holder of Talurit Group

The personal information that Talurit Group collects and handles about you as a customer who makes purchases and uses our support services is as follows:

• Name and identification number (social security number, national ID, organization number, VAT number)
• Address
• Phone number and e-mail
• Payment details
• Account number (customer number)
• IP-address and information about your use of the Talurit Group website
• Information about your interactions with Talurit Group
• Title and attestation
• Statistics regarding business transactions.

5.1 If you are a customer with Talurit Group

Talurit Group are handling your personal data for different purposes. Mainly, Talurit Group will handle your information in order to: 

• To be able to fulfill our obligations to you as a customer, such as purchasing, invoicing and providing support;
• Enable general customer care and customer service, such as answering questions and correcting information that is incorrect;
• Provide information and targeted marketing, by mail, e-mail, and phone regarding the products and services that Talurit Group and selected partners/distributors has;
• Maintain customer relations and offer our services;
• Provide relevant information and customized offers in newsletters and on the website;
• Improve customer offers, such as developed services, products and functions;
• Prevent fraud and risk management;
• Follow relevant legislation, such as accounting laws; and
• Be able to handle customer complaints and query´s in a correct way.

The information could also be used as a basis in marketing and customer analysis, market research, statistics, following up business interactions, and business and method development related to the purchase of products or services. 

5.2 If you are an Account holder on any of our websites

In addition to the list above, Talurit Group also handles personal information about account holders in order to:

• Manage account holding;
• Present special offers;
• To be able to communicate with you as an account holder by mail, e-mail or phone; and
• To be able to send personalized offers, marketing and event invitations by mail, e-mail, phone and all social media (such as Facebook, Twitter and LinkedIn).

6.1 Talurit Group is basing the handling of your personal information on a number of legal grounds. These are described in this section.

6.2 We handle your personal information to be able to fulfill the agreement with you as a customer or account holder, such as making a purchase. And also, to be able to fulfill our commitments towards you who are interacting with Talurit Group, such as simplified administration and order history. With this legal basis as support, we also handle information about you as an account holder, such as your purchases, your behaviour on our website, your interaction with Talurit Group, and your interest in our offers and products. This is for us to be able to fulfill our commitment to you as a customer by providing customized and personal deals.   

6.3 A part of the handling of personal information that we carry out, is based on a so-called balancing of interests. This applies on, e.g. the handling we are conducting to be able to send offers about our products and services to you, and also to be able to make a limited segmentation of customers based on, for example, the total purchase sum. Talurit Group will not process sensitive personal information on the base of balancing of interests and will not perform any profiling with that information.

6.4 In some cases, Talurit Group may have a legal obligation to handle your personal information. This applies, for example, when we are handling personal information in order to meet the requirements of accounting laws.

8.1 Your personal information will be saved in accordance with the above table. Talurit Group may save the information longer if it is necessary, to comply with legal requirements or to guard the legal interests of Talurit Group, if for example there is a legal process going on.  

8.2 Talurit Group will save personal information about customers for a maximum of five years after the customer last time made a purchase or in any other way interacted with Talurit Group.   

8.3 Talurit Group saves information about Account holders as long as the Account holder has an account on Talurit Group’s webshop and/or website. 

9.1 Talurit Group may provide personal information to a third party, such as partners and/or distributors that the Talurit Group has. 

9.2 The third party that Talurit Group provide information to or in any other way retrieves information about a customer or account holder, is only allowed to use this information in sales and marketing purposes for Talurit Group and/or our partners/distributors products and services or as a means of delivering services related to the agreement that Talurit Group has with you as a customer or account holder.  

9.3 Personal information may also be given out by Talurit Group if it is necessary to comply with applicable legal requirements or governmental requirements, to preserve the legal interests of Talurit Group or to detect, prevent and pay attention to fraud and other security and technical issues.

9.4 Talurit Group may transfer your personal information to a country outside of the EU/EEA, if any of the partners/distributors that the Talurit Group has, are located there. If personal information is transferred to a country outside the EU/EEA, Talurit Group will take precautions to ensure that the personal information remain protected and also take the necessary precautions to legally transfer personal information to non-EU/EEA countries.

9.5 We will not sell your personal information to third parties.

Talurit Group has the right to change the privacy policy at any time. Talurit Group will inform you in good time if there are any changes to the privacy policy. If you do not accept the changes, you are entitled to terminate the agreement with Talurit Group before the changed policy implementation date. You terminate the agreement by contacting Talurit Group with a written statement and identity card. 

You should always be able to feel safe when you submit your personal information to us. Therefore, Talurit Group has taken the security measures necessary to protect your personal information from unauthorized access, change and deletion. For example, all information about customers and account holders are saved with a firewall and permission managed protected database.

12.1 Talurit Group is responsible that your personal information is handled in accordance with applicable legislation.

12.2 Talurit Group will on your request or on our own initiative, rectify, disassociate, delete or supplement information that is found to be incorrect, incomplete or misleading.    

12.3 From the Talurit Group you have the right to request

a) Access to your personal information. This means that you have the right to request a registry extract of how we are handling your personal information. You also have the right to obtain a copy of the personal information that is handled at Talurit Group. Once a calendar year you are entitled to, with a written signed application, receive a registry extract about what kind of personal information that is registered, why we have the information about you and to which partners/distributors we have given it to. In the registry extract you also have the right to know where from we have collected your personal information from, if you have not submitted it yourself. You also have the right to receive personal information about your other rights listed in this paragraph.

b) Correction of your personal information. On your request, we will as soon as possible correct the incorrect or incomplete information we handle about you.

c) Deletion of your personal information. This means that you are entitled to request that your personal information will be removed if they are no longer necessary for the purpose of which they were first collected for. If there are legal requirements that is preventing us from deleting your personal information immediately, for example accounting and tax legislation, we will delete the handling done for other purposes than complying with the law.

d) Restriction of handling. This means that your personal information will be marked so that they are only used for certain purposes. For example, you may request a restriction when you believe your information is incorrect and you have requested a correction according to paragraph 12.3 b). While the accuracy of this information is investigated, the handling of the information will be restricted.

12.4 Talurit Group will notify each recipient, to whom the personal information has been shared with according to paragraph 11 above, concerning corrections or erasing of the information.  

12.5 You are entitled to data portability. Under certain circumstances, you have the right to obtain and transfer your personal information in a structured, widely used, and machine-readable format to another person responsible for personal information.

12.6 You are entitled to object how your personal information is used supporting a balance of interest. If you object to such handling, we will only continue to handle your personal information if there are legitimate reasons weighing heavier than your interests.

12.7 If you do not want us to handle your personal information for direct marketing, you are always entitled to object by sending an e-mail to gdpr@talurit.se. Once we have received your objection we will cease to handle your personal information for this kind of activity.

12.8 You are also entitled to submit any complaints regarding the handling of your personal information to Data Protection Authority.

As we want you to have as smooth a website experience as possible, we use cookies. The following describes our use of cookies on our website and how you can consent to, block or delete them.

Below, it is described how Talurit Aktiebolag, company reg. no. 556343-7200 (“Talurit”, “us”, “we” or “our”), use cookies and other similar technologies that gather information regarding visits on and use of our website www.talurit.com the “Website”).
If you want to know more, you are welcome to contact us via: gdpr@talurit.com

1. What are cookies?

The Website uses so-called cookies. Cookies are small text files that a website stores or gains access to on the visitors’ computers or mobile device. Cookies enable websites to remember a visitor when the visitor accesses the websites from the same device and can be used for several functionalities on websites, such as saving previous searches and adapting the content of the websites according to the visitor’s previous use of it. While browsing a site, the user may also receive cookies on their computer from sites or web servers other than the one the visitor is visiting (so-called ”third party” cookies).

2. Types of cookies we use

The cookies serve different purposes and are divided into different categories. The list below describe the different types of cookies implemented on the Website. You can find further information regarding the exact cookies we use in the Cookie tab of this website under ‘Consent Settings’ > ‘Additional Details’.

• Strictly Necessary
  These cookies are required to ensure core functionality. As the website will not function properly without them, they are enabled by default and this setting cannot be changed. Without such cookies, we will not be able to provide the Website to you, since they are crucial for the fundamental functions of the Website.
• Analytics
  This enables us to improve our website by collecting and reporting information on its usage. It helps us better understand how people interact with the website and if there are any technical issues that could impact your experience. All information gathered using these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site, and we will not be able to monitor the Website’s performance when you visit it.
• Functional
  These cookies allows us to provide you with a more personalized experience on our website and to remember choices you make when you use our website. They enable the Website to provide enhanced functionality and personalization, by remembering e.g., your visiting location, chosen language and other visitor settings. These cookies may be set either by us or by third-party providers whose services we have added to our Website. If you do not allow these cookies, then some or all parts of our Website may not function properly.
• Marketing
  This helps us deliver personalized marketing content to you, including advertisements, that is more relevant to your interests. This may also be used to limit the number of times you see certain marketing content and to measure the effectiveness of different marketing campaigns. They do not store directly identifying information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience a reduced amount of targeted advertising.

3. Your choice

While strictly necessary cookies cannot be refused by the user of the Website, as they are strictly necessary to the functionality of the Website itself, the user can freely give consent to the use of performance cookies, functional cookies and targeting cookies. The user can set and review their choices regarding cookies at any time.

The time for which a certain cookie is activated is specified under each specific cookie under the headline “Duration” in the tables above. There are two types of cookies: 1) persistent cookies and 2) session cookies. For cookies where the Duration is labelled as “persistent”, cookies are activated for up to six (6) months and thereafter deleted from your device. For cookies where the Duration is labelled as “session”, cookies are activated as long as the browser remains active, which means that the cookies will be deleted when you exit your browser and/or leave the Website.

The cookies are either: 1) a first-party cookie set by the website or; 2) a third-party cookie set by someone else than the Website. You can manage and turn off first-and third-party cookies by using the Website’s cookie settings.

If you choose not to accept cookies, some of the functionalities of the Website may be limited. Exactly what the impact will be on the Website’s functionality is further specified under each category of cookies in the Website’s cookie settings.

4. Personal Data

Cookies used on the Website may gather personal data, such as IP-address or behavioral information. All such personal data is processed in accordance with the Privacy Policy – Website, web shop, business contacts, physical visitors, available on our Website. Please read the Privacy Policy on this page for complete information regarding how personal data is processed through our Website.

5. Browser settings

If you do not accept our use of cookies or other technologies, you can in addition to changing the settings in the Website’s cookie settings, set your browser not to accept cookies or other technologies. Through the browser, you can also delete previously stored cookies. Please refer to your browser’s help section for more information. Also, you can at any time delete cookies manually from your hard drive.

If you disable a cookie or a category of cookies, or other technologies, some of the functionalities of the websites you visit may not be able to function as you expect them to. Disabling cookies or other technologies does not delete existing cookies from your hard drive unless manually completed through your browser function.